Find your answer in the Frequently Asked Questions section below or contact us.
Candle QuestionsOnline Ordering & ShippingWholesale/Consignment
What type of wick do you use in your candles?
All wick used in our candles is zinc, paper, or cotton cored. We do not use lead core wicking. Zinc wicks have been tested and have been proven to not be harmful to consumers.
What kind of wax are the candles made out of?
Our candles come in a variety of waxes and wax blends – primarily soy, beeswax and paraffin. Soy and beeswax based products will be noted in the title/description – the remainder are paraffin.
Are the dishes made of real fruit?
We’ve strived to create dishes that contain wax chunks that look as similar to the real item as possible, but all of our candles are purely wax.
Do you use smokeless wicks?
If you keep the candle wicks properly trimmed (as per the instructions provided with each candle), they will not smoke.
Do the candles burn well?
If you follow the instructions provided with every candle, they will burn as expected. Please keep in mind that candles are meant to be round, so any non-round shape may not burn off all of the wax. It is a trade-off between shape and functionality.
Do the candles smell when they burn?
Our candles are scented with the largest amount of fragrance you can give them without causing them to burn incorrectly. Note we do offer unscented candles, and they are labeled as such.
Are the candles hand made?
Yes, every candle we sell has been hand made in New Brunswick, Canada. This includes all the chunks, wax melts, simmering bars, reed defusers.
Where can I buy the molds you use for your fruits etc?
We do not sell our molds or produce molds for others.
Can you tell me where you buy candle making supplies?
We do not disclose information on any of our suppliers.
Can you make the color of a candle to a color swatch/sample?
Dying candles it not as exact a science as matching paint etc. We will make every effort to dye your candle to the colors you specified, but cannot guarantee a perfect match.
Why does my custom order require an up front payment?
Candles that differ significantly in color or design from our normal candles, or larger orders such as for wedding favours or decorations, may require a deposit or up front payment. It takes time and expensive supplies to make your customer order, and we may not be able to sell them if you cancel.
Can I get candles as wedding favours or decorations?
Absolutely. We are currently in the process of developing a line of candles for weddings. Check our wedding orders page for more information.
Where are the candles made?
Our candles are hand poured just outside Sussex, New Brunswick Canada.
Are you willing to donate candles for our fundraiser?
Due to the overwhelming amount of requests we receive, we are unable to donate to every cause. We are willing to consider all requests, so please provide as much information as possible (including contact information). If we decide to donate to your organization or charity, we will contact you.
Do you make unscented candles?
Yes, we do offer some unscented candles by order only. Fruit/3D dishes are not available unscented.
What shipping options are available?
In most circumstances we ship through Canada Post and United States Postal Services. For our customers in New Brunswick, Nova Scotia & Prince Edward Island we offer alternative shipping through Maritime Bus.
Shipping options and rates are calculated and presented when you enter your shipping address at the checkout.
Where do you ship to?
Through our online store we currently ship throughout Canada and the United States. If you need and order shipped elsewhere, please contact us to place your order.
What payment options are available online?
We accept all major credit cards, PayPal and Visa Debit. To pay with Visa Debit, select “PayPal” at the checkout enter your card information when redirected to their checkout.
How can a ship a gift to a friend?
Shipping a gift to a friend is EASY!
What is your minimum order?
The minimum wholesale order for our products is $100 before tax and shipping.
How do I qualify for your wholesale pricing?
You must be a registered business with a GST/HST number. If your business is HST exempt you must provide a copy of your business registration.
What is the cut off date for wholesale orders leading up to Christmas?
All orders must be made on or before September 30th each year.
Do you sell candles on consignment?
We do consignment for a few select shops in New Brunswick only. Please contact us to discuss any opportunities.